Activation Lock Apple significantly complicated the life of MacBook repairmen


Every month, thousands of iPhones, whose cosmetic and technical condition is almost perfect, are sent for disassembly for parts. The reason is Activation Lock, which makes it impossible to use the device for its intended purpose. Initially, this function was introduced in order to prevent the use of a stolen or found phone, and also to close the ability to view the data of the device owner.   Activation Lock is activated on Apple mobile devices. MacBooks lacked this feature, but with the advent of macOS Catalina and T2 chips, they got it. For owners, this protection can guarantee that no one will use their data. But for the secondary market of electronic devices and players in this market, Activation Lock is a problem.   So, now there is the opportunity to buy a laptop with your hands, and get a broken brick, which is suitable only for details. Similarly, such a problem threatens repairmen who buy non-working laptops, repair them, and then sell them. Well, if there is an opportunity to check the device for locks. But in many cases there is no such possibility.   By the way, many users of Apple devices do not understand that if they do not deactivate Activation Lock before selling or transferring the device, the new owner will not be able to do anything with the device. Users believe that if you returned the phone to the factory settings, deleting all the content, that’s all. But no, you also need to remove the Find My Phone feature.   Apple does not clarify this issue in any way, leaving customers to figure it out themselves. Yes, on the manufacturer’s website there is a mention of Activation Lock, but at the very bottom of the page and almost a fine font.   Macbook users used to be able to search for their devices using the Find My feature, but there was no Activation Lock. And now everything is there. According to the players of the secondary market of electronic devices, about 20% of the macbooks coming to them are now locked. A T2 chip makes the hope of an unlock in vain. As far as we know, so far only Apple is able to untie the beech from the user account, using special software.   According to representatives of repair services, hundreds and thousands of blocked devices pass through their hands a month, which are suitable only for parts, despite their excellent condition. Moreover, most of them are not stolen at all – just the owner forgets to remove his account before the transfer. About 99% of gadgets transferred to other hands voluntarily, and not stolen or lost.   By the way, in 2018, an article about T2 and macbooks was published on Habré. In particular, it talked about another problem, but not for repair centers, but for buyers of devices. So, Apple is able to activate the function, when after repairing the macbook you need to run the special configurator for Apple Service Toolkit 2. If this is not done, then the system simply will not work.   Thus, even if the breakdown is not too complicated, and a technically savvy user is able to do it yourself, he will still have to contact the Apple service center. We can assume that this service is far from free, especially for those users who have expired warranty repairs and technical support.       An element of this software package is the Mac Resource Inspector. It “performs a quick check of hardware and software”, including a variety of system modules, including a display, graphics chip, RAM, etc. The software only works when connected to the Apple Global Service Exchange (GSX), it is a cloud service that Apple provides to its employees and partners to conduct device maintenance. To work with the service, authorization is required – a password and login from Apple (and this is not iCloud at all).   If this opportunity is activated by the corporation, then it will be able to take the reins of control over the repair of its devices into its own hands. Talking that all this is for the safety of users, that repairs should be “high-quality, performed at authorized service centers”, and not done “on the knee in ordinary repair shops”, remains talk.